Help! I'm not getting a password reset email

Typically, if you are having trouble receiving a password reset email, as a provider or a client, it's due to one of these three things:

1.  Your user or client record has been inactivated or archived with sharing 'off' .  Please contact the practice owner to reactivate your account.

2. The email address you are using to request a new password be sent, is not the email you used when signed up for and using the Maternity Neighborhood system.

3.  The practice's account is inactive and they are no longer a customer of Maternity Neighborhood.

If you have questions please email support@maternityneighborhood.com